> huge results.
-"Inverse charisma" and how it brings you down without you even knowing it
-Become a conversational empathy master with the simple HEAR acronym
-Counterintuitive ways to combat awkward silences and master the first impression
-"Spoilers" in conversational storytelling - what are they and how they make you charming and funny
-The anatomy of a perfect compliment
-52 conversation prompts designed to make you connect beneath the surface.
-Vertical versus horizontal questioning